A good repair job is a complex process. It requires great service, skilled work, and careful attention to detail. At Heritage Body and Frame, we work hard to apply our values at every step. From the moment you bring your car in for an estimate to the day you drive away, we want it to feel like new.
Preparing the Estimate
When you’re facing a sudden and unexpected collision repair, the last thing you need is more stress. So, at Heritage, we strive to make the auto repair process as painless as possible – starting with the estimate.
If you’ve been in a car accident or your car is damaged, visit any Heritage location for a free estimate. If your insurance company has a mobile app, you can easily file a claim. Just tap a few times on your phone to send your documents. At Heritage, we work with all insurance companies. All we need is a copy of the online or mobile estimate to get the ball rolling.
Body Work and Mechanical Repairs
After the estimate is complete and the work is approved, we schedule your vehicle for repair and move it into our body shop, where our I-Car-certified technicians remove any parts in need of replacement or repair, and we begin work. To ensure work is performed to the highest standard, our technicians receive the latest training in high-tech systems and components that power today’s fine autos.
And, because we strive for complete customer satisfaction, we’re more than just a body shop – Heritage is a comprehensive, full-service repair shop, able to handle a wide range of automotive mechanical repairs. It’s our goal to get your auto back on the road as close to pre-accident condition as possible.
Paint and Polish
As the final step in the process, after all body and mechanical work is complete, we move your auto into our paint shop. We use the top PPG Global Refinish System. It is known for its high performance, durability, and excellent color matching. To make your car look new, our PPG-certified painters use advanced color-matching technology. This helps us achieve the best color match before painting.
